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Senior Product Manager- AI

The AI Platform and Applications team (AI team) is responsible for building innovative AI based capabilities that enables eBay’s product teams to create magical, streamlined and trusted experiences. The AI team specializes in the areas of Computer Vision (CV), Natural Language Processing (NLP) and AI Platform to partner closely with our internal product and business teams in Buying, Selling, Trust and Risk domains to solve eBay’s at-scale problems with AI.

We are looking for a Senior Product Manager with AI/ML experience that can collaboratively define, lead and deliver on the roadmap to solve challenging at-scale problems in the Trust and Risk space (specifically, counterfeit space) with AI.

The Opportunity

At eBay, we believe in our purpose to enable economic opportunity for our marketplace customers (180+ millions of buyers and millions of sellers globally). Trusted experience is key to ensuring a safe and thriving marketplace, and instances of counterfeit products can harm the experience and reputation of a global marketplace such as eBay, eroding the trust of our customers.

By preventing counterfeits, we ensure a safe and trusted marketplace for our buyers and sellers. This is exactly where this highly impactful role fits in. As the AI Product Manager, you will lead the product strategy and roadmap to solve the counterfeit problems at-scale with AI.

In this highly impactful and highly visible senior AI PM role, you will drive significant impact to eBay’s customers by owning and delivering the AI services that address the counterfeit problem at eBay.

You will be part of a high-caliber AI team, which includes some the smartest and experienced tech talent in the AI and e-Commerce industry. Are you ready to create an impact, learn and grow?

Specific Responsibilities

You will partner with a cross-functional team of stakeholders (business, product, data scientists and engineers) to identify and build AI services that solves the counterfeit problems with AI. Specifically, as the Product Owner -

  • You will partner closely with business partners, product and technology teams in the Trust, Customer Support and Risk domains to find opportunities and draft a clear product strategy to solve counterfeit problems with AI

  • You will provide clear product vision, definition and roadmap for your AI team to execute on, iterate and deliver value

  • You will balance strategy with tactical execution by clearly setting the product backlog prioritization with a balance of near-term deliverables and longer-term investment in technology platforms

  • You will own the product and passionately drive execution to committed goals and customer success. You will co-lead the agile scrum team composed of extraordinary AI engineers and data scientists to execute on roadmap with clear achievements.

  • In this highly visible role, you will effectively communicate strategies & trade-offs as well as present progress to senior leaders and partners

  • You will be a change agent and AI evangelist. You will not only find opportunities to address counterfeits with AI but also evangelize, educate and market about how AI is improving and elevating the trust of eBay as a marketplace.

We are looking for a senior and highly talented AI PM that:

  • Is passionate about customer success, crafting impact and takes pride in building awesome products!

  • Can work with ambiguity and complexity to collaboratively lead a cross-functional (research, engineering, data, product partners) geo-distributed team towards a unified roadmap

  • Has solid technical depth and confirmed expertise building at-scale services or platforms

  • Has launched AI, ML or data products, services or platforms. Has a deep understanding of the iterative nature of the AI lifecycle

  • Has the ability to engage, lead and influence technical and business partners

  • Is a seasoned Product Manager (5+ years as PM with validated progression and growth)

  • Has proven experience in software development and agile methodologies

  • Has a grad/undergrad in CS or equivalent. MBA preferred

Here at eBay, we love creating opportunities for others by connecting people from a diverse group of backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your outstanding self to work. To learn about eBay’s Diversity & Inclusion click here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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