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Site Reliability Engineer

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose-driven community that is dedicated to creating an ambitious and inclusive environment? Join us in shaping the future of eBay advertising! Be an integral part of the team building out a new unified advertising platform – a foundation of eBay marketplace.

We are reinventing advertising at eBay! We’re creating innovative ad-tech solutions to optimize the ad monetization and experience on eBay. Our goal is to create a valuable experience for both buyers and sellers, while also driving performance through Ads. To that end, we are innovating rapidly in the ad-tech space and there is no shortage of new challenges for motivated individuals

We are seeking a motivated Site reliability engineer who will contribute to the building, testing, and performance of complex, multi-tier distributed software applications for Availability, Reliability and Performance in Advertising team. You will also participate in various activities in an attempt to break the software. You will work under the mentorship of principal engineers to execute component, functional, integration, performance, and reliability tests. In this role you will work in scrum/agile mode, interacting with the Development, Product Owner, Scrum master, QA engineer, DBA, and Operations teams to test and analyze application features and their impact on the performance of the overall system. This position plays a key role in the development of reliability automation and workflow frameworks and tools.

The candidate is expected to be analytical, inventive and data driven. The candidate should be a self-starter and team player, and a strong driver for results and continuous improvement.

Primary Job Responsibilities

Work with PD/PM teams to build an infrastructure to enable easy monitoring/alerting/anomaly detecting

Build tools to reduce occurrences of errors and improve customer experience, assist in implementing reliability patterns via platform

Prototype new platform features and get top priority items on the roadmap or fix

Participate in design discussions, code reviews, and project related team meetings

Build a system to perform root cause analysis for production errors

Monitor, investigate, remediate and escalate production issues

Develop tools to build performance dashboards and automate visualization

Support deployment, improve release process and maintain production run books.

Write automation and testing for setting up and improving the continuous integration/continuous delivery pipelines for the observability of Ads products

Coordinate the testing and release of new features across multiple teams through the entire lifecycle

Identify process, technology challenges and deficiencies that need to be addressed and drive those changes to successful adoption


Good understanding of product development cycle as well as quality engineering process, computer science fundamentals, data structures, algorithm, and technologies, including agile methodologies, etc.

Strong knowledge of end-to-end web application flows and tiers. Experience in Node.JS, React JS, Java, Scala, SQL, Promql (Prometheus) and ELK. Knowledge in Grafana, ClickHouse, Scripting language, HTML5, CSS3, JavaScript, Ajax is a big plus

Expert experience in large scale web operations and web based Java/J2EE architectures and JVM configurations. Knowledge of cross-browser, cross-platform, and design constraints on the web.

Experience desirable in Jenkins, dependency management systems such as Maven and in Python/JavaScript automation frameworks.

Good analytical, problem solving and collaboration skills

Experience in supporting releases and maintaining Site Reliability for complex systems

Active ownership of resolving various obstacles in testing and releasing the products by collaborating with other different teams

Demonstrates an exceptional customer focus, ensures that provided solutions accurately reflect the real needs and uses of the end users

Ensure code quality and maintainability by evolving architecture and tech stack, refactoring, standards and improving build and test systems

Estimate engineering effort, plan execution cycles, and rollout system changes

5+ years of delivery experience with Agile software development methodologies.

MSCS/MSEE highly desirable, BSCS or BSEE or other four-year degree in a relevant field is required

  • Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

    Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here:


eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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