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R&D Info Systems Analyst I

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description

R&D Info Systems Analyst I

Specific Responsibilities

Under the direction of immediate manager, provides troubleshooting and application/end user support for specific Development Operations and Clinical Operations applications. Provides user management, creation and deactivation of users. Utilizes ticket tracking system.  During system implementation and change management, may support, test, and refine application configurations to align with business process needs. Works with business and IT partners to enhance applications to reduce operating time or improve efficiency. Prepares program-level and user-level documentation. May assist with software configuration management, maintenance, introduction and training. Follows pre-defined task lists with given development tool. Must follow Standard Operating Procedures for validated systems. Organizes, prioritizes, and coordinates multiple work activities to meet project deadlines. Identifies and documents business processes.

Knowledge, Experience & Skills

  • Knowledge Requirements: Frequent use and application of technical standards, principles, theories, concepts and techniques.
  • Problem Solving: Provide solutions to a variety of technical problems and user support requests of moderate scope and complexity.
  • Discretion/ Latitude: Works under general supervision. Follows established procedures. Work is reviewed for soundness of technical judgment, overall adequacy and accuracy.
  • Impact: Contributes to the completion of milestones associated with specific projects. Failure to achieve results or erroneous decisions or recommendations may cause delays in program schedules and may result in the allocation of additional resources.
  • Liaison (Internal & External Influence): Primarily internal company contacts. Infrequent inter-organizational and outside customer contacts on routine matters.
    Specific education and experience requirements:

Minimum Qualifications

  • A Bachelor’s Degree with a minimum of two (2) years of relevant experience, OR a Master’s Degree with a minimum of one (1) year of relevant experience.

Preferred Qualifications

  • Experience with Veeva Vault
  • Experience with Siebel eClinical
  • Helpdesk type/end user support experience

If this is not the right move for you now but remain interested in a career at Gilead Sciences please connect with us via our talent community:

About Gilead:

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercialises innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.



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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.



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Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

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