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Gilead Sciences Inc.

Endpoint Management Platform Lead

Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensure the health and safety of our teams.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh’s Research Triangle region will be home to some of the company’s critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead’s business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

Job Description

Gilead Sciences seeks an experienced individual to delivergrowing demand managingWindows client and server systems across the enterprise.The role will be leading a shift from primarily managing legacy,on-premises, infrastructure and endpoints to a cloud-based, SaaS model. This will include new cloud-based tools, services, and technology aligned to our transition to AWS and the larger percentage of devices used in remote work scenarios.This involves communication withinternal ITstakeholders, bothclientandinfrastructureteams, and IT leadership. This role requires combiningtechnical and leadership skills, working with platforms such asMicrosoft Endpoint Manager,Intune,Druva,Ivanti,andPowerBI.

The role will provide guidance and oversight to technical analysts as well as related delivery teams. This rolewill serve asasubject matter expertrepresentingplatform interests and assisting indevelopingitsstrategic direction. This role willhelp developdetailedreleaseplans, identifying needs to supportongoing system updatesandmanagementeffortswhileensuring high quality and delivering agreed uponplatform operational service levels.

Essential Functions

  • Manage, maintain, enhance applications and services based on Microsoft SCCM, Intune, Druva, etc. for clients and servers per business and IT requirements.

  • Partners with product managers to verify business needs and requirements that must be met by the applications and solutions

  • Accountable for working with Business Process Owner (BPO), IT Security, IT Infrastructure, andcompliance teams to ensure the solution meets all policy and regulatory requirements

  • Provide technical guidance to projects, teams and service providers, ensuring that new initiatives that have endpoint dependencies or configuration management needs are appropriately enabled

  • Research, recommend and pilot tools and process changes in order to drive quality and efficiency across the solution development lifecycle

  • Act as a thought leader on industry trends on emerging cloud-enabled system management capabilities for potential use at Gilead

  • Lead and collaborate effectively with a geographically distributed team

  • Develop and maintain standards and policies related to the environment

  • Document solutions and operating procedures and train personnel on executing in accordance with the procedures

  • Create Solution Design, System Configuration, etc. deliverables in collaboration with other teams

Basic Qualifications

  • High School Degree and Twelve Years Experience OR Associate's Degree and Ten Years Experience OR Bachelor's Degree and Eight Years Experience OR Masters Degree and Six Years Experience

Preferred Qualifications

  • Must have 8+ years of relevant experience

  • Extensive experience with various system management technologies including MicrosoftEndpoint Manager & Intune, Druva,Ivanti, andPowerBI

  • Experience withvirtualization andcloud platforms including AWS and Microsoft Azure

  • Thorough understanding of cloud technologies, market trends and the broader ecosystem including server, storage and security considerations

  • Working knowledge with AD/AzureAD, Windows OS management and deployment, and core networking fundamentals

  • 2+ years participating in and management of Cloud based software releases, systems integration, and/or agile basedsoftware development projects (Eg: Scrum or Kanban)

  • Exposure to CFR 21 Part 11, Computer System Validation andGxPcompliance

  • Excellent written and verbal communication skills are required

  • Ability to work independently and manage multiple projects and priorities

  • Self-motivated, customer and delivery focused

  • Industry in Pharmaceutical/Life Science industries is a plus

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

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