QA Tester

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

QA Tester

About the role:
DUAL North America, Inc. is seeking a QA Tester to join the team. The Software Tester is a collaborative position involving the testing and implementation of corporate software application changes. A strong testing acumen coupled with professional communication skills is required. Experience required in software systems testing, preferably in the Property and Casualty Insurance industry. Prior experience on the software development and implementation life cycle will be required to develop test plans, test software changes, and drive resolution of any problems.

Essential Functions:

• Review business requirements and develop functional test plans for both quality assurance and user acceptance testing
• Execute test plans and ensure the system application effectively meets all acceptance criteria
• Collaborate with the Product Owner, software development team, and QA Manager to ensure understanding of task requirements and assist with issue resolution
• Work in an agile software development environment for the full software development life cycle
• Work with Stakeholders to understand change requirements and acceptance criteria and provide feedback for any clarification needed
• Assist with issue tracking and issue resolution until fully resolved
• Support software release activities and help troubleshoot reported issues

Job Requirements (education, experience, skills):

• Bachelor's degree in an Information Technology or a related field
• 2+ years software testing experience
• Experience with manual structured testing practices and/or automated testing tools
• Understanding of the Agile software development methodology preferred
• Strong interpersonal and communication skills for collaboration with other project team members
• Experience in the Property and Casualty Insurance industry preferred
• Strong computer skills with proficiency in Microsoft Office business and collaboration tools
• General knowledge of and comfort with diverse technologies
• Detail oriented and able to manage multiple tasks concurrently with extended development time frames
• Ability to work outside of standard business hours on occasion
• Must be able to work in a hybrid in-office and remote work environment
• Must be authorized to work in the United States

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

About DUAL NA:
DUAL is the leading underwriting organization in the US and part of an international insurance organization with operations in 45 countries across the world. DUAL offers commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 500 employees in 14 offices across the US, and we are continuing to grow. DUAL is committed to building a balanced business and contributing to a sustainable world. At DUAL, we believe our people are our greatest assets, espousing entrepreneurialism, and innovation in an environment where new insights are encouraged.

Our culture: People First
Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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