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JLL

Data Collection Technician I

DATA COLLECTION SPECIALIST - Level I

  • Performs information gathering for data analytics, including asset tagging and data collection.
  • Preferable but not essential to have experience with performing data collection on building systems (HVAC, refrigeration, point of sale), IoT devices, and site inspections.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conducts walk-through surveys to assess condition of Property development.
  • Must safely access roofs when part of work scope.
  • Takes photographs of representative systems and conditions.
  • Performs other duties as assigned.
  • Logging information into a client database.
  • Must adhere to client site visit protocols.
  • Travel is required potentially up to 100% of the time, for periods of time.
  • Must be able to follow instructions, adhere to documented scope of work, and take guidance from higher level team members.

SUPERVISORY RESPONSIBILITIES

  • No direct supervisory responsibilities.

QUALIFICATIONS, EDUCATION and EXPERIENCE

  • High school diploma required.
  • Bachelor's degree (BA/BS) in engineering, construction management, sciences, IT, or related field a plus.
  • Candidate must have strong time management and problem-solving skills, with the ability to meet scheduled deadlines.
  • Must be proficient with using an iPad/iPhone and iOS systems.

CERTIFICATES and/or LICENSES

  • Driver's License

COMMUNICATION SKILLS

  • Ability to comprehend, analyze and interpret issues related to property conditions and communicate with team members and potential clients on a collaborative basis.
  • Excellent written and verbal communication, interpersonal, consultative, and exceptional customer service skills.
  • Ability to maintain confidentiality while eliciting relevant information from contacts.
  • Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor and/or management.

REASONING ABILITY

  • Ability to solve problems and deal with a variety of options in complex situations. Requires analytical and quantitative skills with proven experience in developing strategic solutions.

OTHER SKILLS and ABILITIES

  • Competency with an ability to adapt to various programs, apps and web platforms for data gathering word processing, spreadsheet functions, communications, project tracking, etc.
  • Excellent time management and organizational skills.
  • Must be self-motivated and team oriented.
  • The position requires simultaneously managing deliverables for multiple ongoing assignments.

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