Consumer Banking Senior Product Associate for Deposits 2.0
Our Consumer & Community Banking division serves our JP Morgan Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
As a Senior Product Associate in our Deposit 2.0 team you will dive head-first into creating innovative solutions focused on modernizing our firmwide core deposit platform. The Deposit 2.0 team operates as an agile team within the Consumer Bank, sitting at the intersection of product, business and technology. This role will work cross-functionally to drive business outcomes while putting customer experience front and center. You will act as a product analyst and work with supporting products across the Firm to adopt interface and interoperability patterns, align product and modernization roadmaps and ensure readiness to develop interfaces related to Deposits 2.0. If you have proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people’s financial lives, the ability to craft and deliver creative solutions to challenging (but exciting) problems, then we are looking for you!
Job Responsibilities:
- Works with a team to maintain a comprehensive inventory of Deposits interfaces and help manage the master interface build and transition plan.
- Helps establish interface and interoperability design patterns for the new Deposits ecosystem.
- Establishes relationships with supporting partners to provide insight into upcoming changes and identify their interface requirements, risks, and impediments as early as possible.
- Provides hands-on support with engineering teams throughout the Agile development lifecycle including defining business requirements, writing and maintaining Epics and Stories in JIRA, evaluating readiness and outcomes, and proceeding with additional iterations.
- Ensures adherence to Deposits interface versioning and supportability strategies and standards.
- Helps orchestrate supporting products' changes and transition to Deposits 2.0 interfaces and interoperability patterns.
Required Qualifications, Skills, and Capabilities:
- BS/BA degree or equivalent experience.
- 5+ years of product management or technology experience with a proven track record of launching and iterating on successful products with Agile delivery.
- Working knowledge of online and batch interfaces, middleware, and data strategies within modern architectural contexts.
- Customer-obsessed with a passion and penchant for building lasting partnerships across complex organizations and leveraging them to achieve desired outcomes.
- Thrives with ambiguity. Can carve a path forward and act with urgency despite long delivery horizons.
- Excellent communication and interpersonal skills.
- Proficient in JIRA and other work management tools – especially those requiring data structure setup.
Preferred Qualifications, Skills, and Capabilities:
- Experience in the Retail financial industry including banking products, payments, or fintech experience a plus.
- Prior experience with systems migrations or modernization a plus.
“This role is not eligible for immigration sponsorship”
