Client Manager-Large Law Firms- Southern California
Do you enjoy having a Consultative approach towards sales and driving revenue?
Do you enjoy collaborating with teams and customers to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As Account Manager, you are responsible for your defined accounts, and the development and training of assigned Customer Success Managers. You will report on driving product adoption, usage, and customer relationships. You will aim to improve the positioning of LexisNexis from both a retention and expansion perspective.
Responsibilities
- Meeting or exceeding monthly and annual sales goals
- Driving consistent performance and results by leading and sponsoring continuous improvement projects
- Acting as the product expert, supporting not only customers but also internal teams adhering by best-practices
- Developing deep understanding customers’ objectives and becoming their trusted partner
- Conducting regular account reviews, escalations and create standard presentation materials for the lifecycle plans
- Determining how to define, drive, and demonstrate the value Return On Investment delivered
- Gathering feedback internally from teams and externally from customer for alignment and continuous improvement
Requirements
- Display solid, communication, organizational and time management skills
- Be able to work effectively in a constantly evolving and rapidly growing product sales environment
- Demonstrate the ability to negotiate contracts and close business
- Demonstrate an ability to work in a team selling environment
- Display a successful track record of B2B sales experiences of subscription, solution-based selling or similar models
- Have the ability to travel up to 50% of the time (day travel)
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
