Telephonic Client Manager- Federal Government
Are you passionate about helping clients meet their needs?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Telephonic Client Manager your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.
Responsibilities
- Meeting or exceeding monthly and annual sales goals
- Identifying, targeting, and maximizing revenue and growth opportunities
- Developing solid relationships with key customer contacts and decision makers
- Taking responsibility for the overall health and status of the customer relationship
- Providing customer feedback to internal partners regarding product or content issues
- Gathering customer and market insights to ensure customer needs are met and reporting against our goal
- Partnering with internal teams to deliver customer solutions
Requirements
- Have successful sales experience
- Display excellent business-to-business sales experience
- Demonstrate proven success in negotiating contracts and closing business
- Display previous field account management and marketing experience
- Have solid communication, interpersonal, and presentation skills
- Have the ability to travel on occasion (estimated at less than 10% of the time)
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
