Implementation Engineer
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
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The Role / Responsibilities:
As a Implementation Specialist in the KYC Solution Delivery team, you will be participating in various implementation projects by providing assistance to our clients for the configuration, and implementation of our KYC products. You should possess both functional and technical capabilities together with client-facing skills. In general, you will be expected to assist in performing project tasks such as:
- Working closely with project managers, customer success managers and product specialists to gather business requirements, document and implement solutions that meet customers’ needs. Assist in the installation and upgrading of our software for clients
- Configure or help configuring our software to match the clients' needs
- Participate in the Testing activities (unitary, integration, UAT)
- Provide technical training to clients administrators
- Utilize our tracking systems (issues, timesheet)
- Actively participate in enhancing our products suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of 'how-to' entries, etc.)
Work Styles
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
- Persistence - Job requires persistence in the face of obstacles.
Qualifications:
- Undergraduate/first-level degree (e.g. Bachelor’s degree) required in engineering, computer science, or equivalent IT-related degree program
- 0-3 years’ experience working in a technical role, ideally within a SaaS platform.
- Functional understanding of finance instruments within the banking or insurance industries.
- Relevant experience in 3rd party screening and monitoring solutions for Anti-Money Laundering (AML), Know Your Customer (KYC, Anti-Bribery & Corruption and Exposed Person risk management
- Knowledge of file transfer protocols, IT security, SaaS applications, Cloud Services.
- Strong problem-solving skills.
- Client communication
#LI-AS2
For US-based roles only: the anticipated hiring base salary range for this position is $82,000 to $95,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.
