Helpdesk Internship
Who we are:
The Lacek Group is a collection of brilliant, passionate, intellectually curious, and unique people who work on the leading edge of customer engagement. We come to work every day to help our clients build longer-lasting, more profitable customer relationships. We listen, collaborate and celebrate together. We treat each other with kindness and respect. And we believe different perspectives drive innovation, fuel creativity and make our business and communities better.
Together with our parent company Ogilvy, one of the most creative and effective agencies in the world, we believe diversity drives smarter work for our clients — and better business for us. We believe inclusion is essential, and we welcome all who are ready to join our push for positive change. Every single day.
What we need:
We are seeking an enthusiastic Helpdesk Intern interested to be part of our 2024 Intern Class – which is planned to be hybrid this year at our Minneapolis, MN offices:
- Helpdesk Intern (1 opening)
What you’ll do:
As an intern, you may gain experience in updating Mac & Window computers, answers technical and IT ticket questions, and supporting troubleshooting needs with Lacek team members. This full-time, 10-week internship will start in early June through mid-August and is planned to be hybrid this year, working 4 days in office.
What you’ll bring:
- Working toward Bachelor's Degree or certification in Computer Science or IT
- Previous experience managing projects is also preferred
- Excellent verbal and written communication skills needed to contribute within a team-oriented environment
- Strong detail orientation and follow-through skills
- Demonstrated ability to multi-task
- Agility in an ever-changing environment
You’ll love working at The Lacek Group – smart people, casual environment, engaging and inclusive culture, and fantastic growth opportunities. The Lacek Group’s offices are located in downtown Minneapolis alongside Metro Transit routes and our building is connected to the skyway system. However, we plan for the internship program to be virtual this year and are open to remote candidates.
You’ll love working at The Lacek Group – smart people, casual environment, engaging and inclusive culture, and fantastic growth opportunities.
The Lacek Group
700 Nicollet Mall, Suite 610
Minneapolis, MN 55402
The Lacek Group is an Equal Opportunity Employer
#LI-RW
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
