This website uses cookies to ensure you get the best experience. Learn more

Commerce Cloud Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategorySalesJob Details

What is a Solution Engineer?

Also known as a "Pre -Sales Engineer" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in a company's technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Salesforce Commerce Cloud leverages a team of Solution Engineers who are responsible for pre-sales technical assistance for the sales teams and will perform technical presentations & demonstrations of our platform. The Solution Engineer must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction.

Role Description:

  • Understand and communicate solution messaging at both a technical and business level

  • Provide industry expertise and guidance to clients

  • Communicate technical solutions in a business manner

  • Author and provide presentations both to executive-level and working-level client audiences

  • Present standard software demonstrations

  • Provide solution insight paralleling the solution to client needs

  • Guide prospective clients to the merits and strengths of the Salesforce Commerce Cloud solution

  • Assist account executives in development of Target Account Selling strategies

  • Remain current in industry and technology trends

  • Document all prospective client meetings and decisions in Salesforce.

  • Articulate market requests and needs to R&D and Marketing organizations in clear, concise manner

  • Assist account executives in development of proposals and RFI / RFP responses

  • Organize communications between teams and external vendors to develop solutions

Basic Requirements:

  • Exceptional oral and written communications skills

  • Ability to manage multiple prospects and activities concurrently

  • Strong and creative problem-solving and analytical skills

  • Highly motivated, persuasive, and success driven personality

  • Ability to lead and work as part of team

  • eCommerce experience a strong plus

Preferred Requirements:

  • Proven track record in giving sales-oriented presentations to executive-level audiences

  • Experience of sales, marketing, operations, and/or consulting experience in a software company

  • Successful participation in sales cycles in a pre-sales/consulting role

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability do not accept unsolicited headhunter and agency will not pay any third-party agency or company that does not have a signed agreement or

Salesforce welcomes all.

Apply Now

Share this