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Salesforce

Partner Advisor - Hong Kong

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Job Category

Alliances & Channels

Job Details

Note - this role is only open to residents of Hong Kong with unrestricted work rights.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” seven years in a row and #1 on the FORTUNE ‘100 Best Companies to Work For®’ List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

The Partner Advisor will work with hundreds of consulting partners over the course of a year as part of the Alliances & Channels team. This role will be the first touch with our Scale partners across the Asia Pacific region. It will include crafting and executing targeted phone and email campaigns to drive our KPIs, as well as engaging in strategic discussions around the partners’ business plans. The key to this role will be quickly understanding a partner’s business and recommending best practices that will help them succeed. This role is highly externally facing with 80% of your time will be spent engaging with the partners. This is also a high-volume role, requiring dozens of partner engagements every week. This role will require collaboration across multiple teams that all work towards driving partner and customer success.
 

Job Responsibilities

  • Help partners navigate Salesforce and leverage as many self-service resources as possible

  • Help partners adopt best practices

  • Validate partner business plans and define concrete actions to grow their Salesforce practice

  • Perform quarterly health checks with partners, measuring progress against previous goals and defining new goals

  • Achieve quarterly KPIs as outlined by the business

We are looking for the following attributes

  • Demonstrated interest in a career with Salesforce and the tech industry

  • Strong verbal & written communication skills and business acumen

  • A customer service focus to go above and beyond

  • Competitive and motivated spirit

  • Can collaborate and influence in a “win as a team” environment

  • Ability to multi-task, prioritise and manage time effectively

  • Resourceful & Result oriented
     

This is an entry level opportunity for a junior Partner Advisor to join the Salesforce Ohana.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

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