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Senior Engineering Manager, Developer Web Operations

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Job CategoryProducts and TechnologyJob Details

Software Engineering Manager, Developer Web Operations team at Salesforce

Location: Remote (Western EU or USA time zones preferred)

Developer Web Ops is a small, geographically distributed engineering team focused on developing and maintaining the public websites and supporting services that help developers learn about Salesforce and Heroku.
Our sites are written primarily in Ruby on Rails, Node.js and JavaScript, but we aren't specifically seeking experts in those languages — just good developers with a willingness to learn. We operate all of our team’s production applications, and all the backend engineers participate in the on-call rotation. We are paged very few times per year and work to keep that number low.
The Senior Engineering Manager will manage 4-6 engineers. Responsibilities will include:

  • Working with stakeholders on the various projects we support to make sure requirements are understood and expectations are met
  • Attending sprint planning meeting and ensuring that priorities are understood
  • Provide technical leadership and coaching where required
  • Ensure that on-call schedules are supported while avoiding team burnout
  • Hold regular 1:1’s and quarterly career development meetings with all team members
  • Maintain and build a healthy fun environment for the team
To be effective in this role, you'll benefit from...
  • 7+ years of full-time software engineering experience working in a team environment
  • 3+ years experience managing software engineers
  • Exposure to software development best practices, such as code review, automated testing, continuous integration, and continuous delivery
  • Empathy and teamwork—we celebrate our successes as a team and help each other to achieve that success
  • The desire to collaborate regularly with colleagues in both engineering and non-engineering roles
  • Good communication skills, especially in asynchronous, written forms, so you can work effectively with geographically distributed teams and people of various backgrounds
  • The ability to work in an environment that has numerous simultaneous projects. We help each other prioritize our work, and we’ll need your help to let us know what you need to keep making progress
What we offer
  • Opportunity and support to learn and grow as a developer
  • A commitment to equal pay
  • A company that values diverse backgrounds and an inclusive culture that believes in giving back
  • A supportive and compassionate team that values work-life balance and spends some time refactoring code, improving our processes, learning, and experimenting
  • Great benefits
  • Commitment to working remotely. Many of our teams are more than 50% remote, and we strive to make the “remote worker” experience as good as being in the office

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