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Willis Towers Watson

Actuarial Service Center Team Lead - Memphis

In this challenging role as an Actuarial Service Center Team Leader you will lead a range of client projects within an internal service center for the Retirement Practice. You will effectively manage clients, projects, and team members to meet or exceed client expectations. 
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role
Client teams within Towers Watson are supported by a network of five actuarial service centers (ASC"EURTMs) across North America. Given the size and complexity of our client portfolio, you will have the opportunity to support diverse projects related to funding and expense valuations for pension and welfare plans, forecasting, non-discrimination testing, experience studies, accounting for special events, support for plan design and union negotiation projects, proxy statements, government forms, data reconciliations, responses to auditor"EURTMs requests, etc.
Our Team Leaders have the opportunity to oversee a diverse team of pension analysts and senior analysts, providing technical review of work product along with training and performance guidance as needed and act as a coach, mentor and role model for junior associates. In addition our Team Leaders:
  • Deliver superior, consistent project management for assigned clients
  • Develop and manage project plans and budgets involving multiple workflow streams and client teams
  • Serve as the day to day project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards
  • Serve as primary contact to client teams on delivery of services from the Actuarial Service Center
  • Develop a trusted advisor relationship with client teams through effective communication and efficient, quality execution of projects
  • Manage client team expectations and raise appropriate issues to Lead Retirement Consultant
  • Perform technical review of work products
  • Contribute to the development of new tools and approaches
  • Identify opportunities to enhance quality and/or improve processes to reduce costs
  • Manage projects and leverage resources to produce quality deliverables on time and within budget

The Requirements:
  • Bachelor"EURTMs Degree required, preferably in a program with a heavy emphasis on actuarial science, mathematics or statistics
  • A track record of performing core retirement work as well as the ability to contribute to cross-practice client engagements
  • Proven experience successfully managing multiple projects and producing quality deliverables on time and within budget
  • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint), some experience with Visual Basic definitely helpful
  • Proven mathematical aptitude and analytical skills
  • Detail oriented
  • Ability to ask the right questions and seek help where appropriate; good problem solving ability
  • Sense of accountability; owning one"EURTMs work and taking pride in it
  • Ability to organize, set priorities, work independently and complete multiple projects within established deadlines
  • Strong written and verbal communication skills and a demonstrated ability to interact with colleagues at all levels
  • Strong client service orientation
  • Ability to work both independently and on client teams
The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas "EUR" the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. 

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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