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Willis Towers Watson

Mandarin Speaking Data Analyst

The Data Analyst will be responsible for cleaning compensation data at a micro-level, loading data into local systems, generating validation reports, and providing job match recommendations. The successful candidate will have to demonstrate the ability to complete multiple submissions on schedule and with 100% accuracy. The candidate will be highly detail-oriented and have excellent
data manipulation skills using Microsoft Excel.
The Data Analyst will assist with quality reviewing data submissions, cleaned by other team members and participate in system testing processes.
The Data Analyst will apply practice specific technology and provide services to internal and external Willis Towers Watson clients. Training on specific processes will be ongoing.
Performance Objectives:


  • Provide support in the continuous improvement of processes and tools.
  • Conduct work in adherence to ISO 9001 and 27001 guidelines.
  • Ensure timely and error-free delivery of output with a daily quota of no less than 10 submissions per day.
  • Build relationships internally and collaborate effectively on cross-functional, virtual teams with members from different geographic areas.
  • Collaborate with clients/colleagues at all levels.
  • Work with Account Managers, Product Leaders, and other team members to ensure the highest level of data quality for submissions being processed.
  • Clean, validate, and approve client data.
  • Create data validation reports.
  • Provide job matching recommendations.
  • Provide input in the production of overall metrics for the team to be used in status reports for the clients.
  • Support the expansion of Data Management scope of work through active participation in working groups and special teams.
The Requirements
  • Strong knowledge of Microsoft Excel. Experience with Microsoft Access is a plus.
  • Familiarity with Microsoft Word. Familiarity with Microsoft Project and PowerPoint is a plus.
  • Strong problem-solving and analytical skills.
  • Familiarity with compensation functions and job benchmarking is a plus.
  • The highest attention to detail.
  • Fluency in speaking Mandarin/Fukien language
  • Strong communication skills.
  • Ability to:
    • Communicate effectively with colleagues on a global level
    • Be proactive in dealing with clients and issues
    • Follow-through on details
    • Complete multiple projects at one time, with very tight deadlines
    • Demonstrate client service focus and flexibility in supporting client requests
    • Demonstrate commitment to quality and continuous improvement
    • Demonstrate a desire to learn and accept new challenges

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