Citizens Advice Peterborough offers free, confidential, impartial and independent advice and information services.
We are a progressive and dynamic advice service, operating from our city centre base, with a dedicated telephone advice centre and a range of outreach locations, we employ approximately 30 staff supported by 20 volunteers. Our approach is client-centred and focused on a commitment to quality and diversity.
We are not just here in times of crisis – we also use client’s stories anonymously to campaign for policy changes that benefit the population as a whole.
Aims & Principles
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Our service aims:
To provide the advice people need for the problems they face
To improve the policies and practices that affect people’s lives
"Citizens Advice Peterborough chose to join myGwork as part of our commitment to provide a supportive and inclusive culture for all those who need and deliver our services. We recognise the positive value of diversity, promoting equality and fairness, and challenging discrimination. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we wish to encourage and harness these differences to make our services more relevant, inclusive and approachable."
Chief Executive, Keith Jones
