This website uses cookies to ensure you get the best experience. Learn more
EY

Financial Services Consulting - Business Design - Senior Consultant

The Transformative Age belongs to those who can reshape their performance, reimagine their ecosystems and reinvent themselves to drive growth. The pace of change has never been faster. Standing still is not an option. Building trust, embracing transformation and realizing growth has never been so vital. We help firms take bold actions to make their companies fit for the future. Analysing business challenges from every angle, we work with our clients to unlock their full potential and realize their ambitions faster. Our people help drive inclusive and sustainable growth for a better working world. We are looking for people to join our team.

Our own growth is a product of our diverse community of people - a group of people who enjoy applying their expertise and background to collectively crack big problems. It's the energy and commitment of our teams that keeps clients coming back. Our way of thinking and doing business is infectious, and infecting more and more of the world around us, that inspires us to go further and scale faster than before. Becoming part of EY means getting on to enjoy this ride.

The opportunity

Architecting transformation for our clients is at the heart solving the most complex problems in banking from front to back across our clients' organisations. Those problems and opportunities span operating model, technology and process changes and our strength as a firm is to bring the range of our skills and capabilities from across our firm. Our Senior Consultants in Banking Transformation focus on operationalisation of strategy, purpose and customer experience through transforming business architecture, informing the implementation of new technology and improving cost effectiveness and efficiency. These are pivotal roles at the heart of our business.

The work we do is big. Big in scale, big in goal and big in impact.

As a Senior Consultant you will draw from your skills and experience to help clients transform their businesses. You will be at the centre of multi-disciplinary teams to collectively solve some of the toughest problems for the biggest brands.

Your key responsibilities
  • Owns work products on Business Design projects, combining commercial acumen with delivery expertise in order to deliver high quality insight and innovative solutions to client problems
  • Supports end-to-end pursuits for engagement expansion, on-sell and extensions
  • Assures engagement delivery is managed within quality and risk parameters, aligned to EY standards and frameworks
  • Supports the development of Business Design
  • Engage effectively across our global firm to bring our collective strengths together to build innovative and robust solutions for our clients

Skills and attributes for success
  • Some experience of designing / optimising customer channels across people, process and technology to more effectively deploy and manage resources to deliver a winning customer experience (ie, Sales operating model design, Marketing operating model design, and Customer Service operating model design)
  • Strong communication and facilitation skills with ability to present evidence-based solutions succinctly and creatively
  • An analytical mindset with strong innovation, problem-solving and structured thinking skills
  • Skills to effectively manage stakeholders both internally and externally and ability to build effective relationships
  • Ability to collaborate within teams, manage small teams and own delivery of work product(s)
  • Strong track record in project delivery, with an ability to develop and deliver high quality output against project objectives and meet tight deadlines
  • Excellent client stakeholder management skills and ability to build relationships
  • Intellectual strength, curiosity and flexibility to navigate ambiguous client requirements, challenge the status quo, rapidly understand complex problems and rationalise these into a workable solution
  • Ability to work under limited supervision (self-starter) in unstructured environments
  • Flexibility to travel to, and work in, other locations is essential

To qualify for the role you must have
  • Experience in consulting, business or a comparable field
  • Knowledge of structured problem solving and ability to solve business problems with simple, industry-suitable solutions What we look for
  • Team player; ability to integrate with new teams quickly
  • Outgoing with good relationship skills and the ability to deliver quality output


What working at EY offers

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you


EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

Apply Now

Share this