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FIS

Business Analyst

GENERAL DUTIES & RESPONSIBILITIES
  • Exposure to distributed systems and message broker
  • Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
  • Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
  • Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
  • Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
  • Identifies and documents business strategies, objectives and drivers.
  • Analyzes and documents business processes and metrics, and identifies improvement opportunities.
  • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
  • Re-engineers processes to deliver greater effectiveness and efficiency.
  • Identifies/documents how applications and systems interact to support business processes.
  • Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.
  • Uses knowledge of systems and industry requirements to develop or modify complex information systems.
  • Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.
  • Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.
  • Conducts tests using client data to be certain client needs will be met.
  • Verifies through testing that changes made by programmers to one part of the application do not impact other parts.
  • Reports and reviews testing results.
  • Trains internal employees or external clients on changes, new systems or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.
  • May mentor, guide, advise and/or check the work of less experienced business systems analysts.
  • Considers business implications of the application of technology to the current business environment.
  • Other related duties assigned as needed.


Requirements:
  • Experience working with business process and re-engineering.
  • Performing requirement gathering and analysis.
  • Efficiently documenting complex business solution designs and requirements.
  • Effectively communicating implementation plans to cross-functional team members and management.
  • Creation of User Stories
  • Preparing Acceptance Criteria
  • Experience in delivery life-cycle including Agile ceremonies and release planning.
  • Efficient in backlog management and prioritizing activities.
  • Leading ongoing reviews of existing and desired business capabilities with stakeholders.
  • Experience with wireframing and business process modelling tools like Miro, MS Visio, etc.
  • Hands-on experience on using confluence, JIRA, Rally.
  • In-depth knowledge of Agile process and principles
  • Outstanding communication, presentation and leadership skills
  • Excellent organizational and time management skills
  • Sharp analytical and problem-solving skills
  • Creative thinker with a vision


Skills:
  • Experience in working with Scaled Agile Framework
  • Knowledge of Payments or Merchant Solution Domain
  • Hands on experience on Rally is preferred


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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