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Service Delivery Analyst II

Mainframe -Indore - 5 - 8 Yrs of experience in Mainframe - JR130009

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This position is responsible for the day-to-day, business-as-usual, support of the Unix server environments. This includes the installation, configuration, and maintenance of the Unix environments.

What you will be doing

Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

Experience: 5-8years

Job Locatiion: Indore

Shift: 24/7

Ongoing support of critical major systems in production.
•Interaction with Line of Business, Operations, and Development teams.
•Work on documented operational procedures for code release and application maintenance
•Create and maintain internal support and operational documentation
•Experience in Technical Support, Engineering or IT

Added bonus if you have:
  • Knowledge ofFIS' products and services
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratios

What we offer you
  • An exciting opportunity be a part ofWorld's Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities - FIS is your final career step!

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


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