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Willis Towers Watson

Account Executive

The Role

The Account Executive is responsible for a portfolio of clients and prospects with accountability for the retention of clients and new business development. Will manage and develop client and Willis Towers Watson relationships and grow the portfolio.

The Account Executive is responsible for supporting the targeting and converting prospects as well as broking into Lloyds and company markets. Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people

  • Provide technical, industry and subject matter expertise where required
  • Grow existing portfolio by identifying new and/or existing opportunities
  • Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards
  • Support the BU in accurate budgeting, forecasting and tracking of revenue
  • Manage client pricing to ensure each client meets agreed target profitability levels
  • Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention rates
  • Manage KPIs/SLAs to ensure targets are met
  • Ensure adherence to Group policies, procedures and all regulatory requirements
  • Responsibility for supporting the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
  • Manage compliant processing of contracts as per FCA and contract certainty requirements
  • Manage compliant process of public sector contracts in accordance with Public Contract Regulations 2015
  • Assist with loading of data into the relevant Willis Towers Watson Systems
  • Check policies, market presentations and client documentation as appropriate
  • Assist with and design programme and pricing structures to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition

The Requirements

  • Preferably ACII qualified or working towards the ACII qualification
  • Preferably educated to degree level or relevant industry experience
  • Proven track record of delivering high levels of client service and broking
  • Strong practical knowledge of account development and appropriate tools to achieve this aim
  • Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs.
  • Experienced knowledge of public sector procurement obligations in order to deal effectively with client and Willis Towers Watson needs
  • Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists

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