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Willis Towers Watson

Billing & Invoicing Analyst (Night Shift)

You will participate in the day-to-day functional operation of the business. The main responsibilities for this role will be analyze billing data, adjust WIPs as required, review & validate invoices and create client exhibits. You will also fulfill requests related to project set-up, contract administration, billing, accounts receivable, commissions & overrides, collections and other requests on an ad-hoc basis.

The Role:

Key responsibilities include:

  • Perform a variety of tasks such as data collection, data input, data reconciliation, reporting, exhibit creation and quality review.
  • Serve as a member of the Invoicing & Billing team executing both pre-assigned and adhoc tasks
  • Utilize Oracle R12 and other tools to fulfil requests submitted to Invoicing & Billing Team within predetermined service levels.
  • Document and maintain Invoicing & Billing processes as required.
  • Collate billing instructions and secure PM approval to authorize billing.
  • Support Collections outreach activities.


  • Strong attention to detail to ensure accuracy of all deliverables.
  • Ensure that process documents produced by Invoicing & Billing are clear, concise and easy to use.
  • Build relationships internally and collaborate effectively with virtual teams and with members from the US team.
  • Contribute to the development of new approaches and quality standards related to Invoicing & Billing Policies and Processes.
  • Promote a positive workplace environment.

  • Business Communication
  • Analytical Skills
  • Eye for detail
  • Time management
  • Continuous Improvement mindset

Required Qualifications, Skills and Experience:

  • Bachelor's degree graduate
  • Demonstrated proficiency in the use of Excel and Power Point.
  • Experience and strong understanding of Oracle
  • Strong critical thinking capabilities and the willingness to apply skills proactively.
  • Ability to quickly transfer learning into practice
  • Ability to manage multiple projects at the same time.
  • Possesses a desire to ask questions to deliver a better work product
  • Strong communication skills with very strong English-speaking skills.
  • Interpersonal skills to communicate effectively with a wide range of positions within the organization
  • Team player with ability to work as a group and independently
  • With at least 3+ years of working experience in shared services.
  • Experience working with Oracle R12- preferred
  • Experience supporting Billing, Invoicing,Collections and Finance & Accounting

Apply Now

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