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Willis Towers Watson

Senior Claim Adjuster (Team leader)

The Company

South Asia Services (a Willis Towers Watson Company) is a leading Claim Management Company in Vietnam with more than 15 million US$ claim paid per year. South Asia Services counts among its portfolio of all the major non-life insurance companies and brokers. South Asia Services serves more than 150 000 people in the region (Vietnam, Cambodia, Myanmar, Laos and Thailand)

Main Duties

  • Receive claim requests and check documents of claim 
  • Contact the insured and the related parties to support for completing claim settlement document
  • Assess and settle claims as per the process
  • Receive and settle claims of direct billing as per the process
  • Support and train claim group’s member if requested
  • Other tasks assigned by Line manager


  • College degree or equivalent
  • Proficient with MS Office
  • Good communication and problem-solving skills 
  • Good English communication skills is preferable

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