Why is our Solutions Consultant role in Customer Excellence the next step for you? The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organisations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options. How will you add value on a day-to-day basis? In this customer-facing role, you’ll be responsible for supporting our Sales teams by facilitating in-depth discussions with customers regarding integration, product, connectivity structure, and best practices. You will manage new customer integrations from the technical discovery phase through handover to implementation team. Your time will roughly be spend on: 60% new business, 10% on RFP responses, 10% on scope, 10% on training, 5% on ‘voice of customer’ communications, and 5% on Delivery engagements. You will actively support large or complex integrations, engaging with Business Development manager, Relationship Managers and customers in pre-sales technical dialogue (e.g. proposed integration approach, attending on-site meetings and developing presentation materials). What will make you the ideal candidate? You will have solid experience in a customer facing role, dealing with C-level stakeholders, having strong project management skills within the payment industry and knowledge of different products and services within payments. Strong communication and presentation skills are a must in order to be successful in the role. Also, you are comfortable in working with internal stakeholders and external customers. Why Worldpay? Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story. Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.